How do I cancel my subscription or change my plan?
Everything about your subscription is in your account, whether you want to stop renewal or upgrade your plan.
Cancel a subscription
- Go to your account and open the subscription.
- Turn off auto-renewal.
After that we do not charge you again. The bot keeps working until the end of the period you paid for, then the subscription ends. You can turn renewal back on at any time before the period ends.
Upgrade your plan
- Open the subscription in your account.
- Pick the higher plan. The amount appears before you pay.
- Complete the payment.
You only pay the price difference for the time left in the period. Your renewal date and server stay the same. The next renewal uses the new plan's price.
I want a refund
Turning off renewal is not a refund. Refunds have their own conditions, listed in the refund and cancellation policy. If they apply to you, write to us at support@fzhub.tech with your order number.
For details on renewals and late payment, see subscriptions and billing.
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