How can we help?

FZHUB is a Saudi technology business registered under freelance document no. FL-353337537 in software engineering. You are dealing with an official entity, and invoices are issued in the name of FZHUB. The person who analyses your project is the same person who builds it and looks after it after launch, not a middleman passing it to a third party.

Every project has a written proposal with the scope, price, duration and milestones, and you sign it before we start. Payment is split by milestone, so you never pay for something you have not seen. Your cancellation and refund rights are set out in our refund policy and follow the Saudi E-Commerce Law.

Yes. You can visit KAF Exhibitions and Conferences and EL Store and see them running yourself. Every one of our products also came from a real problem we faced at work, not from an idea on paper.

We serve every region of Saudi Arabia. Meetings are online through a link sent to your email, and you follow progress from your account, so your location makes no difference.

The price depends on three things: the number of pages or screens, the roles and admin panels, and the integrations (payment, shipping, other systems). After the first meeting you get a proposal with a fixed price per milestone, with no surprises later.

The proposal states the duration of each milestone, and you follow progress from your account. If we run more than 15 days past the agreed date without an agreed reason, you may cancel the project under the refund policy.

It is enough to know the problem you want solved and who will use the system. If you have websites you like, a logo, or the Excel files you work from today, bring them along and you will save a lot of time. We sort out the rest with you in the meeting.

Yes. After full payment the source code of your custom project passes to you, unless the proposal says otherwise. This does not cover our ready-made products such as Midkhal, which are subscriptions.

The project is split into milestones, and each one has an online payment link that reaches you after you approve it. You pay the first instalment and we start, and the rest comes with the delivery of each milestone. Every payment has an invoice in your account.

You see each milestone before you pay for the next one, so you can correct course early. If you decide to stop after we have started, we deduct the value of the completed work and return the rest. Details are in the refund policy.

No. We launch the project with you. After that you can take everything over and carry on yourself.

Either works: we set them up and manage them for you, or we deploy to your own hosting. In both cases the domain is in your name and stays yours.

Yes. We sign a non-disclosure agreement (NDA) with you before you share the details, and your idea is not shown to anyone or used in another project.

Yes. We review it first and tell you honestly whether improving it or rebuilding it costs you less. Sometimes improving is enough, and sometimes patching costs more.

The free meeting is for discussing a project you want to build with us: we understand your needs and send a proposal. The consultation is a full hour dedicated to your idea or project, and you leave with a clear plan whether you build with us or with someone else. It costs 250 SAR per hour.

We review your idea and files before the meeting, and you leave the session with three things:

• An honest assessment of the idea and its technical feasibility.
• The best-fitting solution: ready-made, custom-built, or both.
• Practical next steps and a first estimate of cost and duration.

Send your project idea and all supporting files by email or WhatsApp at least 24 hours before the meeting, so we arrive already understanding your situation. If they do not reach us in time, we postpone the meeting or refund you.

No. You buy with your email and the activation code is sent there. You only need Discord when you activate the bot on your server.

Yes. The bots run on our servers, so you need no hosting, no setup and no keys. If anything goes down you will see it on the system status page, and we announce it on the FZHUB server.

The free version is permanent and has the core features. It is not a trial that runs out. If you need the full features you can upgrade at any time, and your settings stay as they are.

Yes. A code works on one server at a time, and you can move it from My account → My bots without buying again.

Each bot takes only the permissions it needs and reads only what it must to do its job, such as the ticket channel messages for the tickets bot. We do not sell or share data. Details are in the privacy policy.

The bot keeps working until the end of the period you paid for, then returns to the free version with your settings saved. If you cancel within 7 days and the code was never activated, you get a full refund.

Yes. Request a custom bot, tell us what it should do, and you will get a proposal with the price and duration. We can run the custom bot on our servers, or hand you its code, as agreed.

No. The ready-made bots are a service we run and support for you, which is what keeps them updated and working without effort on your side.

FZ Icons is a free library of static icons. FZ Icons Pro has 113 animated icons in three styles (line, duotone, filled), as a Web Component and SVG files, and you buy it once.

Because these are digital files delivered instantly, they cannot be refunded after download unless they have a fault we could not fix. That is why it is worth trying the free FZ Icons first to see the style and quality.

mada, Visa, Mastercard and Apple Pay, as secure online payment in Saudi riyals. Your card details are never stored with us.

Our prices are not subject to VAT at this time. The price you see before the pay button is the price you pay.

It reaches your email right after payment, and you can find it as a PDF in My account → My invoices.

Yes for monthly and yearly subscriptions, once you agree to save your card at checkout. We send a reminder before renewal, and you can cancel or change your plan from your account at any time.

Check your spam folder. All the details are also in your account, and you can resend the email from there. If the problem continues, open a ticket.

Any venue that sells tickets or takes bookings: resorts, events, amusement parks and farms. Customers book and pay online, and enter with a QR code from their phone.

No. The gate scanner runs on a phone, so any staff member with a phone can check tickets.

Straight to yours. Each venue connects its own payment gateway, and Midkhal never holds your customers' money.

Midkhal is in its launch phase. Join the waiting list and we will tell you the moment it opens, or request a demo and we will show you the system running.